Dear TIMEMASTERS Clock Repair Customer:
Thank you for choosing Timemasters Clock Repair for your clock repair needs. Your business is important to us and we value you as a customer. The following will answer your questions about our procedures for providing you with quality clock repair.
How long will it take to repair my clock?
Expect up to 6 months. Clock repair is a vanishing skill. As a result we have a lot of clocks to repair. If we are able to repair the clock sooner thank 6 months you will be notified. Your Clock will be repaired in the order it was received. After it is repaired, your clock is observed for up to one week to make sure that it is operating properly. This is a time consuming process and is on of the reasons it takes so long to complete quality clock repair.
How much will it cost to repair my clock?
You will be given an estimate when you leave your clock, unless your clock is unusual or requires some special attention, such as an electric clock. Electric clocks and unusual antique clocks present a particular problem for repairs - parts are generally no longer available. This often causes further delays since I must make the needed parts. In such cases, I will contact you to discuss clock repair costs. I appreciate your patience.
Is TIMEMASTERS Clock Repair Certified to service clocks?
I have been repairing clocks for approximately 15 years. I have been an apprentice clock maker for two individuals with combined professional experience of over 50 years. I attended and graduated form the American Watch and Clock Institute (AWCI) in Cincinnati, OH. I am an active member of the NAWCC (National Association of Watch & Clock Collectors and AWCI.